Technical Services & Support
Working in conjunction with
major providers of computers, computer peripherals, and cabled and
wireless network infrastructures, Gatehouse Partnership
Ltd can provide the following services and support to the
curriculum ICT provision for Infant, Junior, Primary and Special
schools.
- Complete client / server
network solutions with ease of management and use.
- Powerful peer to peer client network solution
with central storage system(s).
- Individual standalone client solutions.
- Solutions built on preferred manufacturer’s
equipment, but can be tailored to operate on almost any manufacturers’
equipment provided it meets specified standards.
- Assessment and advice on the enhancement and
progression of the ICT infrastructure.
- Installation of software to individual client
machines or whole networked infrastructures.
- Support of third party networked and peer to
peer solutions subject to satisfactory assessment prior to any
agreement.
- Problem solving – hardware and software
– networked and stand alone.
- Extensions and additions to existing ICT provision.
- Quotations chargeable at our standard rates.
50% of the charge refundable on the take up of the quoted solution.
Client / Server Network Solution
The choice of preference, offering the powerful
Microsoft Windows 2003 Server and Microsoft Windows XP Professional
operating systems.
The recommended server hardware incorporates twin
Intel Xeon Processors, with 1 Gigabyte of memory and twin 200 Gigabyte
hard disk drives mirrored for data integrity. Data backup is provided
by an integral tape storage device coupled with reliable and easy
to use automated backup software. Massive storage for future curricular
needs.
The recommended client computer hardware incorporates
an Intel Pentium processor, 512 Megabytes of memory and an 80 Gigabyte
hard disk drive. With a choice of optical storage devices, CD; DVD;
DVD/CD Re-writer; DVD re-writer both single and dual layer, the
varying needs of customers can readily be met.
This solution offers centralised printing and storage,
private and shared data areas, centralised control of the Internet
browser Favourite Web Sites and the ability to serve compliant software
titles.
Designed for ease of use and management, there
is no requirement to be a “Microsoft Expert” to keep
this system functioning. Automated backups and antivirus software
updates are standard. Handover training and three months
of free technical support is standard.
Peer to Peer Client Network Solution
This is a solution for those with more restricted
budgets. Offering the same standard of client computers as described
above and so preparing the way for a future upgrade to a full client
/ server network solution.
Utilising network attached storage devices, this
solution offers centralised printing and storage, shared data areas,
centralised control of the Internet browser Favourite Web Sites
and the ability to serve compliant software titles.
Stand Alone Computer Solution
Utilising the same standard of computer as described
previously, this solution allows for future upgrades to either Peer
to Peer Client Network or full Client / Server Network solutions.
The PCs can be built with all required software
pre-installed from standard images, so speeding up the installation
process.
Preferred Manufacturer’s Equipment
The quality of the computer equipment, and the
support offered by the manufacturers of that equipment is a very
important component of a successful ICT solution. Whilst the solutions
on offer can be built on a variety of manufacturers’ equipment,
there are guidelines and component types that are more strongly
preferred than others. Such matters would be discussed during consultation
meetings. In the world of ICT, you do get what you pay for.
ICT Infrastructure Assessment and advice
With a combined practical knowledge and experience
of over 75 years, Gatehouse Partnership Ltd offers comprehensive
advice and guidance across all areas of Infant, Junior and Primary
school ICT implementation.
Installation of Software
One of the most time consuming aspects of maintaining
an ICT Infrastructure is the installation of new software to multiple
machines. Utilising a variety of techniques, Gatehouse Partnership
Ltd can offer a software installation service to Infant, Junior
and Primary schools.
Support Of Third Party Systems
Gatehouse Partnership Ltd can also provide
support for systems originally supplied by other providers, subject
to a satisfactory assessment (chargeable) of the current state of
the system(s).
Page Updated:
January 2006
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